About me...

Software Developer

I’m a software developer with a keen interest in DevOps, currently studying my third year in BSc (Hons) Applied Software Engineering at Cardiff University. I am proficient in Python, Java, and JavaScript.

I am currently working as a Chatbot Conversational Designer (Adv.) at Admiral Insurance (Digital); designing and developing chatbots that enhance customer experience.

I am motivated, self-driven, and solutions-oriented, with a desire to move into DevOps, to continuously learn new technologies, and eager to apply my skills to solve real-world problems.

Skills

Strong communication and writing skills; fluent in English and German.

Proficient in Open Stack, Jenkins, Terraform (HCL), Linux, Java (Spring Boot, Thymeleaf, etc), Python (Flask, Jinja2), Typescript (Node.js, Deno), HTMX, React/Preact, MySQL, SQL, and more.

Experience

Admiral Insurance / Chatbot Conversational Designer

(August 2022 - PRESENT, Cardiff)

Building new bots, greenfielding solutions for current dev bottlenecks. Conversational designer, with a data-driven approach and focus on implementation and maintainability of business-oriented solutions.

Admiral Insurance / Consultant

(March 2021 - August 2022, Cardiff)

Front-line customer support on phone lines. Repeated top performer in the department, with excellent customer feedback scores.

Education

Cardiff University / BSc(Hons) Applied Software Engineering

(September 2022 - June 2025, Cardiff)

Full-time study in Apprenticeship Degree Program, under Cardiff University's School of Computer Science and Informatics.

ABDO College Kent / FBDO Ophthalmic Dispensing

(September 2016 - June 2018, Kent)

Full-time study and work for 2 years. Worked as a Dispensing Optician at a large store in Cardiff, responsible for clinical supervision, documentation, and staff training.

Hobbies

I love to build projects in my spare time, and am currently following online training for the Red Hat Certified System Administrator (RHCSA) RHEL 9. I enjoy tinkering with my NeoVim and Bash configs, solving puzzles of any kind, fish keeping, going to the gym, practicing zen meditation, and yoga.